At its core a Customer Relationship Management (CRM) system essentially is a central database of all the people you do business with — prospects, customers, suppliers, contractors, partners — and all the activities that have taken place with all those people. A CRM system is what enables you to keep the finger on the pulse of your business!
Legrand CRM delivers all the benefits of a CRM system, without the complexities. Our screens are uncluttered and logical. It is easy to track all the interactions and information you have collected over time on each customer. It is easy to define and configure user fields, including screen position. Your team will enjoy using Legrand CRM because it will make their workday easier!
Our deep integration with online accounting systems from Intuit and XERO enables you to see a customer’s purchase history directly in Legrand CRM. With that information at their fingertips your team can better respond to sales and service queries without even needing access to the accounting system.